Which statement best defines leadership?

• A. The process of influencing organizational members to use their energies willingly and appropriately to facilitate the achievement of the agency's goals.
• B. The responsibility to evaluate employee performance daily.
• C. The act of enforcing strict discipline to correct deficiencies.
• D. The ability to perform technical tasks with minimal supervision.

Answer: (A)

Leadership is guiding and inspiring others to commit their energy and effort to achieve shared goals. The best statement captures this by focusing on influencing organizational members to use their energies willingly and appropriately to facilitate the agency's goals, highlighting motivation, direction, and enabling others to move toward a common mission. The other ideas describe activities that aren’t leadership: daily performance evaluations relate to supervision and monitoring, enforcing strict discipline is about control, and performing technical tasks with little supervision is about technical competence rather than guiding people toward objectives. So, leadership centers on voluntary engagement, alignment, and empowering others to reach goals.